1. Information We Collect

We collect different types of information depending on how you interact with our website:

Personal Information:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Any other information you voluntarily provide

Non-Personal Information:

• Your IP address
• Browser type
• Device information
• Pages you visit
• Referring URL

Cookies and Tracking Technologies:

We use cookies and similar technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

2. How We Use Your Information

• Provide and improve our services
• Respond to inquiries and customer support requests
• Personalize your experience on our website
• Send periodic emails, including newsletters and promotional offers (if opted-in)
• Analyze site usage and trends to optimize user experience

3. How We Protect Your Information

We employ industry-standard security practices, including encryption and secure servers, to protect your data. However, no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share it with trusted partners such as:

• Payment processors
• Hosting providers
• Email marketing services

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

6. Your Rights

You have the right to:

• Access the personal information we hold
• Request correction or deletion of your data
• Opt-out of promotional emails
• Withdraw consent to data collection

To exercise these rights, contact us at Info@pixelcraftstudios.pk.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be notified via email or on our website.

30-Day Money-Back Guarantee

At Pixel Craft Studios, we offer a 30-day money-back guarantee.

Our Guarantee:

If you are not satisfied with our services, you can request a refund within 30 days of purchase.

How It Works:

• Contact Us: Reach out at Info@pixelcraftstudios.pk within 30 days with your order details.
• Evaluation: We review your request and assess the work completed.
• Refund Process: After deductions for completed work, the refund will be issued within 7-10 business days.

Eligibility:

• Applies only to services purchased directly from Pixel Craft Studios
• Valid for 30 days from purchase
• Not applicable for renewals or subscription services

Deductions:

Refunds are subject to deductions for completed work, including design, research, and development.

Exceptions:

Refunds are not available if the work has been fully delivered or approved.

Contact Us

If you have any questions, contact us at Info@pixelcraftstudios.pk.